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Lacy Stanfield Hale
We couldn’t have asked for a better staff! Everyone was exceptionally awesome!
Absolutely first class facility and care. This is what the face of quality health care should be. Every person we came in contact with went above and beyond to make us as comfortable as possible while tending to my needs. We never had a moment wondering where the doctor or nurse was. We felt like we were the center of everyone staff members attention. And they did an amazing job pinpointing, diagnosing and treating the problem. I would not hesitate to recommend this facility for any urgent care needs. Just wish we could deal with them for all of our health care.
Kelsey Moses Gibson
Such an amazing experience! We were seen within 3 minutes of arriving. Super friendly staff who actually cared about how they can help. CLEAN!! Fast!! Updated equipment. I would highly recommend this place to anyone.
Oh my these ladies and gentlemen are the best I love how they take care of your every need. Everyone from the front desk to the doctors care about you.
Everyone was amazing and so nice. Thank you all for helping my little man!
I just want to say a BIG thank you! I haven’t had to be on the other side of care in a LONG time, until my recent visit with you guys! Great job! And a special THANK YOU to Belinda, NP for taking great care and having an AWESOME bedside manor! Thank you!
Absolutely the best ER in Tyler. Every single person here was kind and caring. We will definitely come here from now on for emergencies!
This place is first class service!!! Fast service and care doctors n nurses!!!
I owe these people my life! They got me the services I needed when I had my heart attack. I can not say enough good things about them! Dr Lugo and staff were fast , friendly and professional. Will be my go to place from now on! You will be amazed at how well they treat you! You might even forget your in the emergency room.
The staff is super friendly and the clinic is so clean and nice!
Becky Gondol Collier
This place was awesome! Everyone was super nice and attentive. I was here with my daughter and we were treated like VIPs! Highly recommend!
T Espinosa Garcia
100% recommended. They took care of my Father In Law quickly and with full attention. The Staff was wonderful and gracious towards our family especially the small children. Thank you
Debbie Brannon VanDeman
During the month is September I had to visit this ER 4 times. Each time I was given first rate care. I was fortunate to have an amazing team diligently working to discover the cause of my continual illness. This team of brilliant people did in fact discover the the cause of what was making me so sick. I was admitted to the hospital where I spent a few tough days. I can say I am very well now and haven’t had the same symptoms that took up my September. I am so thankful for the team of caregivers at this facility. THANK YOU SO MUCH!!!
Jacquelyn Spain Watson
Excellent care from kind and knowledgeable professionals!
This is by far the most professional ER I have been too. they genuinely care about their patients and non-judgemental. I brought my husband here when he was sick and they took excellent care of him. Everyone has an incredible bedside manner. I appreciate all of them. Myself nor my family if I can help it will go to any other ER but this one. Kudos to all the staff at Hospitality Health ER!
The nicest group of professionals I have EVER gone to! So overwhelmed by their kindness!! Bless them all!! ❤️
Sherry Bellar Mallory Hulsey
I highly recommend this ER. They treat you like a person not just a $sign. The Dr and nurses took their time with me. I so appreciate that.
Bobby S. Keys
You won’t find nicer staff anywhere!!! Dr. Lugo was very kind and nurse Casey was awesome!!!!!
Hands down the best emergency center EVER! We had to take our little guy for a visit last night. Staff is so friendly and want you to be as comfortable as possible! Medical care was great! They went over the possibilities of the issue and did what they could to figure it out. When everything looked okay but there was still obviously something not right, they referred us to see a specialist. Nurses and Dr were extremely caring!! Will definitely return here for any urgent cares!
Had to take my son here recently in the middle of the night. My mind was blown that an ER experience could be so positive! The entire staff here treat you with such authentic love and respect throughout your time with them that you wonder how its possible in that setting. I’ll recommend HHER to everyone I know in this area!
Shelly Dean Oglesby
The BEST medical facility I’ve ever been to!!! Very caring and clean with GREAT staff who really care!!!!
Martha Graeber Thomas
Had to go 2 nights in a row they were great !! So friendly fast and kind!! I would not go anywhere else !
It’s never fun to be sick or be with a loved one who’s sick but this place is amazing. They treat you with so much kindness and compassion! Very quick service and extremely clean place which is very important! Highly recommend!
My aunt came to visit from California and had an accident that required stitches, I referred her to Hospitality ER and she was in awe of how kind and attentive everyone was, she says she felt so special and impressed and was treated like royalty! She says she wishes she could rate it 10 stars!! Outstanding services!!
High quality healthcare, low wait, excellent staff! Highly recommend!
This was my first time ever here. And let me tell you. Walked in,signed papers and was back seeing a doctor right away. The staff was all friendly and was right there if u needed anything. They answered questions in a kind and friendly manner. The nurses and doctor was very nice and I’m happy they were there to treat me. Some much better then sitting in a actual ER room. Clean and had snacks for anyone that wanted them. Thank you to the staff and doctor I had last nite. You made my experience enjoyable.
They treat you like Family and without having to wait forever to be seen.
It was exactly like they advertise Fast, very kind, treat you very well
It seems like I'm always at the emergency room lately! It also seems like all they do is pump me full of pain meds and send me home once I'm numb enough, then I wake up in pain at home. I wish I had known about Hospitality ER months ago! I probably would have found the source of my pain and symptoms long ago instead of just masking the pain with chemicals. Thanks to meeting Heather yesterday at Back The Blue Summer Bash in Lindale, I now know exactly where to go next time there is need for urgent care!
Best service and medical skills. What great customer service.
Kim Lambright Rudd
Fast service and knowledgable staff. Ran all the tests I needed and made sure I was comfortable the whole time
Excellent, caring, proficient, friendly staff, beautiful environment and the care rivals the best of the hospitals I've ever been in. i would trust them with any family members care. I work in healthcare and these folks are doing it right. Thank you to all the staff!
Penny Pugh Goggans
Never disappoints! Great people, atmosphere and care.
as an emergency medical technician, i understand the stress of the environment. however, hospitality ER is by far the nicest ER i have ever stepped foot in. from the RN’s to the MD, thank you for being an example to other ER’s of how to treat patients. i not only walked out feeling so much better in a short amount of time, but i left with a fuzzy blanket and a goody bag from the staff. hospitable is an understatement. the people here are incredible — i will recommend to all.
Friendly staff, hardly any wait time.
Fast service, super nice staff very helpful. Not that I want to go to the ER but when needed this is the place to go.
//Unfortunately accidents happen in life -- Fortunately Hospitality ER exists to help after those accidents with amazing service, compassion, and quality care. //The waiting room is spacious and looks both stylish and comfortable - complete with complimentary snacks and drinks. Not that I've had the pleasure to experience it; because, I have never had a wait!! No sooner than we arrive and I fill out 1 paper that the patient is then whisked to a private room and quickly attended to. Each space is very clean without having a "hospital scent/vibe". //All of the staff seems genuinely friendly and has taken timely and effective care of patients. All that and they provided my child with a fresh blanket and change of clothes after he bloodied his own during a late night visit; and after a different visit with another child - kindly presented him with a little gift bag for his bravery after sutchers. //They truly live up to their name at Hospitality Health ER... ����� Five stars from this mom of rambunctious boys!!
This place is so awesome. They went above and beyond in every aspect. There was no wait. They offered me a wonderful set up to stay the night due to my conditions and literally provided every thing you would absolutely need. Dr. Ernesto Lugo was the best. He never left a single thing out and was very attentive. Every employee I came in contact with took care of my with the biggest smile. The nurses were very sympathetic and checked up on me numerous time without me having to call. Hospitality ER will be my #1 choice from here on out.
Not how I intended to spend the 4th of July! They took great care of me, making sure I felt better and was comfortable
I absolutely love Hospitality ER! They literally saved my life. I went to another ER before them with a swollen foot and pain in my chest and was sent home. I went to them the very next day and they found blood clots in my leg and some had traveled to my lungs, pulmonary embolism. They acted right away and took good care of me until I got admitted into the hospital. Thank you so much Hospitality!
Amy Simms Jones
The only reason I'm giving a 5 star review is there's not a 6 star. Took my wife last night best medical related experience ever the facilities were extremely clean and well maintained and the staff was second to none. They were quick efficient and extremely friendly. They even got parents food while they were waiting with our baby.
Jennifer Leigh Casebeer
The staff was over the top AMAZING! HOSPITALITY at its finest!
Sarah Kathleen Landrum
I spent Easter Sunday with a hurt shoulder in their ER. I could not have asked for a better staff, nurses, and doctors to take care of me. They were so kind to my husband and I - and made sure I was taken care of before sending us home and even followed up with me the next week. And the best part - they gave us 3 Easter baskets to take home to our kids! We will always come to them in an emergency! #nomorehospitals
Awesome people...awesome quick service!! Thank you for taking care of my baby yesterday!
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