My daughter went in on Saturday and had to stay overnight! The whole staff was very attentive to any and all of her needs. She had to transfer to hospital on Sunday and The Dr came up to bring her a gift and to check on her. This place is amazing! I would definitely recommend them! Thank you Hospitality Health ER!
O M G! I walked in there this morning feeling like walking death and walked out an hour or so later like a million bucks! Great staff! Thankyou guys and gals ever so much!!!
Came in with an acute condition - my first visit to Hospitality Health. The staff treated me with respect and listened to my concerns. Everyone there was very professional and took great care of me. I appreciated the time taken to explain medications and my treatment. If I happen to need acute care again , I know where to go! Terry A.
Love this place .. the people that work here are great. I will go back. much thanks feeling so much better.
without a doubt the most "enjoyable" time I have ever had a an ER. Thoughful, Professional, and Kind! Thank yall for making my visit incredible!
absolutely great place and the staff is very awesome.
We have been to Hospitality ER twice now, once for my wife and more recently for our 2 year old daughter. Both times we were blown away by their service and kindness! Not only was the care we received top-notch but so were all the specialists that we were referred to (and actually got in to see soon after our stay at Hospitality). Without hesitation, we will be going to Hospitality ER in TYLER for all our emergency needs!
We have always received such good care here! currently here again with the flu but so thankful for the front staff, nurses, NP's, and everyone here! You will not regret coming here when you need them!!
Amazing place ! No other place like it !!!
Hands down best place I’ve been to. So professional & so sweet. Even got a little gift at the end. Thank you so much for helping me. 💜 god bless.
All of the staff from the receptionists to the nurses and doctors and technicians were incredibly friendly and helpful. I felt like they had all the time in the world for us and they did everything within their power to make sure we were comfortable.
Went in after a long day at work and the courteous and professional staff treated me as a patient rather than a payment. They were fast and effective; explaining my care and addressing all of my concerns. When I can’t make it to my primary physician, I’ll always choose Hospitality ER-Tyler.
Took awesome care of my granddaughter both times we have gone there and myself and husband have had to go wouldn’t go to any other place Thank y’all
They are Awesome enough said
Best place ever they have always taken care of me & my family
Katelyn Gabrielle Mcadams
I had the best experience there. I went into anaphylactic shock due to peanuts being in my food at FD’s grillhouse Friday night. About 11AM my best friend have my epi-pen and took me to this wonderful and friendly staff hospitality er. They were very friendly and acted fast as soon as I walked into the door. I had hives and problems with my throat. I’m very thankful that knew what to do and got me taking care of. I left when they finally got me stable. The staff there were amazing and friendly. This is a great place to go to.
Laura Leigh Gray
Friendliest staff/drs/nurses. Quiet and clean. Everyone does their best to listen and make you comfortable. Open 24/7 & you get seen quicker than most other ERs around. I love coming here when I need to be seen.
I highly recommend Hospitality Health ER in Tyler. I experienced fantastic service this weekend from the Dr’s, Nurses and staff. There was no wait and they kept checking on me the entire time that I was there. I didn’t have to look for a nurse or hit my call button once, they were always checking on me and keeping my needs met the entire time. I have never had a experience like this at a medical facility before. The Dr’s were very helpful and personable. I had to stay the night and the accommodations that they had in my room for me and my husband were first class. I never want to have to go to an Emergency room again but if I do it will be Hospitality Health ER Tyler.
Wonderful atmosphere. Zero waiting. Friendly and funny staff! Best experience I've ever had at a medical facility.
They’re are truly amazing make you feel cared about
The only ER I will go to! The doctors, nurses, and staff are always so friendly.
My 18 month old was in there a few days ago and they were so kind and helpful! He broke his arm and they made sure he was comfortable and entertained! Dr. Lugo was nice enough to keep me updated on everything that was going on and kept checking in on us! Everyone is soo great and wonderful! Highly recommend!
Kimberly Anne Holmes
These people are great! We highly recommend this place. My husband was in so much pain due to his broken ribs from an accident, we were afraid of waiting in the ER as most of the time the wait was long. Right away they took care of my husband and his pain, my husband was able to rest and be comfortable. He was admitted for the night to help control with his pain. They are very professional and helpful. This is the place to go if you need ER care. Thank you Hospitality ER for so much help. Your staff from front desk to nurse everyone is very hospitable.
Casey Fuller Dirksen
Great staff, great experience. I highly recommend them for all of your emergencies.
From the moment you walk in the front door, until the time you leave, and every moment in between, the front staff, nurses, & physicians are all very courteous, caring and attentive. They take care of you from the moment you walk in, until the moment you leave and are constantly coming and checking on you. They have snacks and drinks in the lobby while you wait, although there isn't ever a wait and when you get back into the private room, they make sure you are comfortable. If you come in and are in pain, they make sure you aren't in pain before they send you home; then upon leaving, they give you a "goody" bag. They definitely live up to their name "Hospitality" ER. If you didn't know any better, you would think you were in a 5-star hotel ;)
Great experience, very friendly. and Very good with our sick 7 year old. “hospitable” for sure!
Stephanie Marie Stroope Ratcliffe
They were so nice and made my visit super comfortable.
Lacy Stanfield Hale
We couldn’t have asked for a better staff! Everyone was exceptionally awesome!
Absolutely first class facility and care. This is what the face of quality health care should be. Every person we came in contact with went above and beyond to make us as comfortable as possible while tending to my needs. We never had a moment wondering where the doctor or nurse was. We felt like we were the center of everyone staff members attention. And they did an amazing job pinpointing, diagnosing and treating the problem. I would not hesitate to recommend this facility for any urgent care needs. Just wish we could deal with them for all of our health care.
Kelsey Moses Gibson
Such an amazing experience! We were seen within 3 minutes of arriving. Super friendly staff who actually cared about how they can help. CLEAN!! Fast!! Updated equipment. I would highly recommend this place to anyone.
Oh my these ladies and gentlemen are the best I love how they take care of your every need. Everyone from the front desk to the doctors care about you.
Everyone was amazing and so nice. Thank you all for helping my little man!
I just want to say a BIG thank you! I haven’t had to be on the other side of care in a LONG time, until my recent visit with you guys! Great job! And a special THANK YOU to Belinda, NP for taking great care and having an AWESOME bedside manor! Thank you!
Absolutely the best ER in Tyler. Every single person here was kind and caring. We will definitely come here from now on for emergencies!
This place is first class service!!! Fast service and care doctors n nurses!!!
I owe these people my life! They got me the services I needed when I had my heart attack. I can not say enough good things about them! Dr Lugo and staff were fast , friendly and professional. Will be my go to place from now on! You will be amazed at how well they treat you! You might even forget your in the emergency room.
Courtney Jennings Hammonds
The staff is super friendly and the clinic is so clean and nice!
Becky Gondol Collier
This place was awesome! Everyone was super nice and attentive. I was here with my daughter and we were treated like VIPs! Highly recommend!
T Espinosa Garcia
100% recommended. They took care of my Father In Law quickly and with full attention. The Staff was wonderful and gracious towards our family especially the small children. Thank you
Debbie Brannon VanDeman
During the month is September I had to visit this ER 4 times. Each time I was given first rate care. I was fortunate to have an amazing team diligently working to discover the cause of my continual illness. This team of brilliant people did in fact discover the the cause of what was making me so sick. I was admitted to the hospital where I spent a few tough days. I can say I am very well now and haven’t had the same symptoms that took up my September. I am so thankful for the team of caregivers at this facility. THANK YOU SO MUCH!!!
Jacquelyn Spain Watson
Excellent care from kind and knowledgeable professionals!
This is by far the most professional ER I have been too. they genuinely care about their patients and non-judgemental. I brought my husband here when he was sick and they took excellent care of him. Everyone has an incredible bedside manner. I appreciate all of them. Myself nor my family if I can help it will go to any other ER but this one. Kudos to all the staff at Hospitality Health ER!
The nicest group of professionals I have EVER gone to! So overwhelmed by their kindness!! Bless them all!! ❤️
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