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Families First Corona Virus Response Act

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HHER is committed to doing our part to protect and assist our communities during the COVID-19 pandemic. One of our focuses is to be a good business citizen. We are responsible for the overall safety, health and success of our communities. With this focus we have investigated some of the causes of spread of the Corona Virus within our areas and found multi-dimensional issues. We recognize that supplies are not the only thing in short supply. Education and information regarding when to get tested, where to get tested, and how patients can afford their testing and treatment is minimal. Our mission is to tackle all three issues: lack of supplies, education and information regarding the Corona Virus.

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19.[1] The Department of Labor’s (Department) Wage and Hour Division (WHD) administers and enforces the new law’s paid leave requirements. These provisions will apply from the effective date through December 31, 2020.

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HHER24's Response

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HHER has created a custom, cleanable and reusable mask with a filter pocket that all of our staff utilizes. The pattern & instructions are posted on our FB page and YouTube channel.  Our team has partnered with Kent WaterSports in Tyler, Texas to make hundreds of masks for distribution to “essential” businesses struggling to provide protective supplies to their staff. This includes pharmacies, grocery stores, drive-through restaurants, law enforcement and more. HHER is providing all supplies and Kent WaterSports is manufacturing.

 

HHER is providing regular updates and information about COVID-19 testing and treatment on our website to help the public stay informed.  HHER is posting educational videos like proper hand washing and  ways to boost immune systems on our social media platforms.  HHER has paired with LiveFree Organics, a natural spa company, to make 70% isop. hand sanitizer that we give to all of our patients at discharge.  Furthermore, we are staying up to date on any legislative changes that could impact our communities and patients related to COVID-19 and insurance coverage. Any changes we are communicating in a simple manner that everyone can understand.  HHER’s owners and Medical team are communicating  with Disaster preparedness teams, local officials and the Texas Department of Health on regular briefings. Our medical teams research new information related to the virus, testing, and treatments.

 

Finally, our policies are updated regularly and we continually educate our staff to offer the safest care to our patients.  HHER has set up separate quarters to offer comprehensive care to anyone suspected of having COVID-19 without risking our employees or other patients health. This protocol has been in practice since February 2020.

TDSHS Coronavirus Case Count Map

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Protecting American Families 

 HHER tests for COVID-19 24/7

ALL copays WAIVED for COVID-19. 

ALL deductibles WAIVED for COVID-19. 

ALL co-insurance WAIVED for COVID-19. 

 Ask About Our Billing Assistance Program

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