We Are Open 24 Hours A Day
7 Days A Week!

LONGVIEW & TYLER 24/7 ER

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OUR LOCATION

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Longview

3111 McCann Road Longview, TX 75605 Across from the Mall, 0.1 miles
off
of loop 281.

Tyler

3943 Old Jacksonville Hwy Tyler, TX 75701 Between Home Depot and Newks at Loop 323 and Old Jacksonville Hwy.

Galveston

Our emergency room is easily accessible -we’re located at Seawall Blvd and 42nd St, close to Ben & Jerry’s.

Drops

WHAT WE DO

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Hospitality Health ER Lobby

Urgent and Compassionate ER Care, 24 / 7.

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At Hospitality Health ER (HHER), your comfort and well-being come first. Our state-of-the-art facilities in Longview and Tyler are full-service ERs open 24/7 and staffed by experienced, ER-board-certified emergency physicians who deliver prompt personalized care ranging from minor emergencies to trauma. The Hospitality Health ER team provides compassionate, high-quality emergency care for a comprehensive range of medical services.  All commercial insurance accepted, no Medicare, Medicaid, or Tricare.

Urgent Care Service

Full Emergency Services for All Ages.

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Our facilities are equipped to provide you and your family with everything from urgent to emergency care: CT Scans, X-rays, ultrasounds, in-house labs, IV fluids, stitches, splints, emergency procedures and IV medications. From tummy aches to heart attacks, we’re prepared to handle all medical emergencies of varying degrees for children and adults. If major surgery or an extended hospital stay is necessary, we can directly admit patients to local hospitals. We even have pediatric-trained doctors and nurses on staff to put your little ones at ease during their visit.

Delivery

WHAT TO EXPECT

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Personal Attention. First-Class Medical Care.

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Here, your needs and comfort come first. When you enter our doors, we welcome you into a clean, comfortable waiting room so you feel at home. You’ll be greeted immediately by staff members who are there to help. Throughout the entire experience, you can expect to receive personal attention and first-class medical care without the sky-high bills of a hospital ER.

Emergency Room Lobby
Emergency Doctor Treatment

Patients are our Priority.

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The CDC reports that less than 30% of patients are seen in less than 15 minutes. Hospitality Health ER aims to do better. Unlike hospital ERs with long wait times, we get you back to see a doctor immediately. Your needs are our priority, so we treat them with urgency. And despite the frantic nature of emergencies, we are committed to ensuring that you have the most comfortable experience possible. Your emergencies are our emergencies.

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ER Board-Certified Physicians for All Medical Emergencies.

Owned and operated by a family of nurses, our facilities are staffed with experienced ER-board-certified physicians. Your doctor will take the time to understand your condition before providing a diagnosis and coordinating next-level care with leading specialists and surgeons. Our facility is fully equipped with cardiac monitors, IV pumps, and emergency medications to make sure you are fully stabilized before leaving our care.

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Dr. Jeffrey Beers Emergency Room

Dr. Beers

Dr. Castro Emergency Room

Dr. Castro

Dr. Hall Emergency Room

Dr. Hall

Dr. Kelly Emergency Room

Dr. Kelly

Dr Lebwohl Emergency Room

Dr. Lebwohl

Dr. Lugo Emergency Room

Dr. Lugo

Patient Reviews

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I had utilized a different emergency room in town in the past, and it was adequate. Have also used 2-3 of the "urgent care" daytime facilities. But Hospitality was a high cut above the ER competition. From my first phone call to discuss their procedures, to the vehicle valet workers, to check-in, to the medical staff--all was top-notch. I strongly recommend!
Lee Berger
Lee Berger
00:56 28 Feb 18
Kudos to efficient service with caring staff that starts the minute you walk in. Arrived in severe pain & was quickly evaluated & treatment was started. Dr. Archer was very thorough. Several other family members have used Hospitality ER & they are constantly fast, efficient & caring to the patient as well as family members. Thank you Hospitality ER for setting the standard in urgent care!
Becky Rountree
Becky Rountree
02:56 08 Mar 18
Hands-down the most wonderful experience I’ve ever had in my life at a emergency. Also Sabrina just give me the best massage I’ve ever had. If I can avoid it I will never go to any other ER best experience hands-down the best emergency room. In all of Texas
Mac Media
Mac Media
04:34 22 Feb 18
I recently chose this facility due to having flu-like symptoms for 7 days. I have never been treated so well anywhere. They were courteous, helpful, and were always asking if there was something more they could do for me. It was like being treated in my own home. It has no stigma of an ER at a hospital. I was there only 4 hours. Had I gone to a local Hospital ER, I would have been still in the waiting room the next morning as there is a flu epidemic right now. I truly felt like they cared about me. I highly recommend this option for anyone considering ER visit that does not require a hospital stay.
Ms. Joy
Ms. Joy
00:54 06 Jan 18
Hospitality health ER....is the best EVER ! I'LL never go anywhere else.I felt like a queen and I was very pampered! They kept me over night....and they took great care of me! Love ALL their staff & absolutely will reccomend them to everyone.Its a little far from where I live, but its worth it !
Gail Stevenson
Gail Stevenson
23:31 08 Feb 18
This place is #1! They have the most compassion and caring staff. Will never go ANYWHERE else. We were fortunate enough to have Justin the R.N. take care of us both times we visited. He is THE BEST. He listened and didn’t rush. Made everyone feel comfortable. Wish he was in our PCPs office!
Amy Cheatwood
Amy Cheatwood
17:33 24 Jun 18
Took my wife tonight for a broken toe. The nurses, doctors, and staff more than hold up to the name, Hospitality. A massage therapist comes around offering complimentary massages. The staff make sure you are taken care of, if you need a drink, snack, there's a TV if ya wanna watch it... they make you feel like you are family. I want to thank everyone that we came in contact up there, for being committed to loving those who come in.
Cameron Beard
Cameron Beard
04:19 12 Jun 18
I cannot say enough good things about the staff and facility at Hospitality. My daughter was seen here and treated for cellulitis and later transferred to Regional. After feeling ignored and unimportant here, I called Hospitality, whom promptly called Regional to explain the severity of my daughter's condition. Finally, they gave her the care she needed. The folks at Hospitality are wonderful and caring and treat you like your important, like you matter. So thankful for them!
Margaret Chappell
Margaret Chappell
06:07 03 Jul 18
Just today we visited your awesome facility there on Galveston's seawall...my poor bride stepped on a 3" stainless hook that went deep into one of her little toes. Your staff were quick and handled her with fantastic care. Felt like we were in and out in no time with little delay. Very professional staff, 5 stars richly deserved! Hope it's the last time we ever 'need' to see you guys again. 🙂
Wes C.
Wes C.
02:42 13 May 18
I was amazed when I walked into HHER. IT FELT LIKE A SPA. i can truly say I was pampered last night. THE RECEPTION i received was exceptional. I was offered, drinks, snacks, and a massage, in which I received.. The customer service was excellent, right down to the appearance of the employees, to the building. JUST BEAUTIFUL!!!Thank you
Sandra Brewer
Sandra Brewer
14:03 03 Jul 18
2 thumbs up for this Hospitality ER facility and staff. I had to return 3 times in one week and they went the extra mile each time. I was there making sure they took good care of me. From making me feel welcome, comfortable, made sure I had food too eat (GOOD FOOD CHOICES). Yes, I was there for some hours, but I never mind the stay do to the fact the the staff is caring not only to me but for my husband and family as well.
Travonda Bradley
Travonda Bradley
16:50 18 Jul 18
The staff and hospitality is second to none at this location! I did not have to wait, I was checked on regularly making sure I was okay and did not need anything. OH and offered free massages. It was my first time there so I also was sent home with all kinds of goodies! I would recommend going here anyone!! Amazing experience.
Sadie White
Sadie White
01:16 21 Jul 18
I had severe back . This place and the staff were exceptional in their caring and treatment of my problem. I have never been treated so well and taken so well care of in my life. I felt like a queen. They are the best!!! I will never go anywhere else. Thank you so much for the great care and treatment I received.
Robin Boyd
Robin Boyd
05:53 15 Aug 18
Very nice doctors, thorough. Got help when Good Sheppherd wouldn't. Will never go back to Good Shepherd again. Thank you Hospitality ER...
Trish Cox
Trish Cox
15:47 18 Aug 18
First time we had to visit this ER and I must say it lives up to everything I have heard . First rate treatment and facilities. The staff is amazing and so friendly and helpful. As busy as the night was we were in and out in 2 1/2 hours compared to probably half the night had we been at hospital er . They are well staffed and is such a nice change
Wilford & Ginger Case
Wilford & Ginger Case
19:33 24 Aug 18
The experience for my husband and I was great. They were quick to get us in, were very hospitable, made sure to address our needs and were very thorough to figure out what was wrong with me and give me proper treatment. They were also quick to call me about the lab results and let me know that my prescriptions were sent to my pharmacy. Whenever my husband and I get insurance again this will be where we go from now on besides our regular doctor.
Lauren Riley
Lauren Riley
01:04 01 Sep 18
This place was amazing. Very friendly staff, very fast to get you in, very clean facility. I took my 16 year old daughter there and she's doesn't like doctors or hospitals and doesn't open up to them but here she was very comfortable and was able to open up and talk to the staff. I would definitely recommend them to everyone.
Lillie Pierce
Lillie Pierce
17:50 03 Sep 18
Absolutely the BEST ER ever! Absolutely everyone there treats you with such kindness and respect. The doctors and nurses show tremendous care for those in need. Will never go anywhere else!
Janette Alderete
Janette Alderete
12:14 06 Sep 18
Love the quick service, friendly and knowledgeable nurses and doctors! Best person there though is Ashley! She is so sweet and helpful! She is absolutely amazing!! She deserves a big raise for how much she helped us, got us stuff we needed, and comforted us through everything! Love her!
Lisa Powell
Lisa Powell
20:57 24 Sep 18
I have been to Hospitality before, and every visit is pleasant, even when I feel ill. The staff is friendly and helpful, there is even a complimentary message therapist for neck and shoulders! I feel taken care of and already on the upswing.
B Thomas
B Thomas
16:49 08 Oct 18
I've never walked into a medical facility, been examined and admitted for observation where the staff treated you like family. The wait time was very short. It was a very pleasant atmosphere under the circumstances. Some were just down right hilarious. You almost forget why you are there.
Larry Reding
Larry Reding
01:03 30 Oct 18
I cut my thumb really bad on a Sunday morning, which needed several sutures. The staff was great and very professional at helping me repair my thumb. I recently went back to have the sutures removed and they give me a gift basket as I was leaving. Really nice people and did an amazing job sewing up my thumb; now you can hardely tell where 8 sutures were! Hope I don’t have to go back, but if I need an ER, I know where I’m going! Thank you! Luke
Luke Davidson
Luke Davidson
17:48 05 Nov 18
Last night, I got to HHER and was seen by a PA in less than 30 minutes. The diagnosis was pneumonia but they fixed me up. Chicken noodle soup for supper plus antibiotics and breathing treatments and I was headed home before bedtime. Thanks so much to the staff!!! I love this place.
Alice Crocker
Alice Crocker
22:47 13 Nov 18
Amazing ER! I walked in and was immediately greeted by doctors under 5 minutes! The room was clean and sanitary. I was experiencing heel problems and they found out what was going on. Apparently, I had Plantar Fasciitis. I went through an x-ray easily without any issues. The staff checked on me often to make sure I was doing fine. I was also given snacks for free. I was also asked if I wanted a massage. I had a wonderful experience here at Hospitality Heath ER!
Tristan Guire
Tristan Guire
20:27 30 Nov 18
The whole staff was amazing even when we first got there. They were very professional, friendly, and caring. Thank you so much for your service!
Elanna Hylander
Elanna Hylander
17:10 02 Dec 18
Amazing ER! I walked in and was immediately greeted by doctors under 5 minutes! The room was clean and sanitary. I was experiencing heel problems and they found out what was going on. Apparently, I had Plantar Fasciitis. I went through an x-ray easily without any issues. The staff checked on me often to make sure I was doing fine. I was also given snacks for free. I was also asked if I wanted a massage. I had a wonderful experience here at Hospitality Heath ER!
Tristan Guire
Tristan Guire
16:36 03 Dec 18
This is one the best ER I have been to. I had a wonderful experience. The entire staff was absolutely amazing.I left with a smile and warm feeling that someone really cares.
Mary Young
Mary Young
01:10 10 Dec 18
Longview Chamber of Commerce Logo

2018 Small Business Award

Hospitality Health ER is humbled to receive an award from The Small Business Awards Luncheon at the Business Solutions Conference!   This honor recognizes the extraordinary level of patient care provided by our physicians and staff!