I just want to say a BIG thank you! I haven’t had to be on the other side of care in a LONG time, until my recent visit with you guys! Great job! And a special THANK YOU to Belinda, NP for taking great care and having an AWESOME bedside manor! Thank you!
I owe these people my life! They got me the services I needed when I had my heart attack. I can not say enough good things about them! Dr Lugo and staff were fast , friendly and professional. Will be my go to place from now on! You will be amazed at how well they treat you! You might even forget your in the emergency room.
During the month is September I had to visit this ER 4 times. Each time I was given first rate care. I was fortunate to have an amazing team diligently working to discover the cause of my continual illness. This team of brilliant people did in fact discover the the cause of what was making me so sick. I was admitted to the hospital where I spent a few tough days. I can say I am very well now and haven’t had the same symptoms that took up my September. I am so thankful for the team of caregivers at this facility. THANK YOU SO MUCH!!!
This is by far the most professional ER I have been too. they genuinely care about their patients and non-judgemental. I brought my husband here when he was sick and they took excellent care of him. Everyone has an incredible bedside manner. I appreciate all of them. Myself nor my family if I can help it will go to any other ER but this one. Kudos to all the staff at Hospitality Health ER!
Hands down the best emergency center EVER! We had to take our little guy for a visit last night. Staff is so friendly and want you to be as comfortable as possible! Medical care was great! They went over the possibilities of the issue and did what they could to figure it out. When everything looked okay but there was still obviously something not right, they referred us to see a specialist. Nurses and Dr were extremely caring!! Will definitely return here for any urgent cares!
Had to take my son here recently in the middle of the night. My mind was blown that an ER experience could be so positive! The entire staff here treat you with such authentic love and respect throughout your time with them that you wonder how its possible in that setting. I’ll recommend HHER to everyone I know in this area!
It’s never fun to be sick or be with a loved one who’s sick but this place is amazing. They treat you with so much kindness and compassion! Very quick service and extremely clean place which is very important! Highly recommend!
My aunt came to visit from California and had an accident that required stitches, I referred her to Hospitality ER and she was in awe of how kind and attentive everyone was, she says she felt so special and impressed and was treated like royalty! She says she wishes she could rate it 10 stars!! Outstanding services!!
This was my first time ever here. And let me tell you. Walked in,signed papers and was back seeing a doctor right away. The staff was all friendly and was right there if u needed anything. They answered questions in a kind and friendly manner. The nurses and doctor was very nice and I’m happy they were there to treat me. Some much better then sitting in a actual ER room. Clean and had snacks for anyone that wanted them. Thank you to the staff and doctor I had last nite. You made my experience enjoyable.
It seems like I'm always at the emergency room lately! It also seems like all they do is pump me full of pain meds and send me home once I'm numb enough, then I wake up in pain at home. I wish I had known about Hospitality ER months ago! I probably would have found the source of my pain and symptoms long ago instead of just masking the pain with chemicals. Thanks to meeting Heather yesterday at Back The Blue Summer Bash in Lindale, I now know exactly where to go next time there is need for urgent care!
Excellent, caring, proficient, friendly staff, beautiful environment and the care rivals the best of the hospitals I've ever been in. i would trust them with any family members care. I work in healthcare and these folks are doing it right. Thank you to all the staff!
as an emergency medical technician, i understand the stress of the environment. however, hospitality ER is by far the nicest ER i have ever stepped foot in. from the RN’s to the MD, thank you for being an example to other ER’s of how to treat patients. i not only walked out feeling so much better in a short amount of time, but i left with a fuzzy blanket and a goody bag from the staff. hospitable is an understatement. the people here are incredible — i will recommend to all.
//Unfortunately accidents happen in life -- Fortunately Hospitality ER exists to help after those accidents with amazing service, compassion, and quality care.
//The waiting room is spacious and looks both stylish and comfortable - complete with complimentary snacks and drinks. Not that I've had the pleasure to experience it; because, I have never had a wait!! No sooner than we arrive and I fill out 1 paper that the patient is then whisked to a private room and quickly attended to. Each space is very clean without having a "hospital scent/vibe".
//All of the staff seems genuinely friendly and has taken timely and effective care of patients. All that and they provided my child with a fresh blanket and change of clothes after he bloodied his own during a late night visit; and after a different visit with another child - kindly presented him with a little gift bag for his bravery after sutchers.
//They truly live up to their name at Hospitality Health ER... ����� Five stars from this mom of rambunctious boys!!
This place is so awesome. They went above and beyond in every aspect. There was no wait. They offered me a wonderful set up to stay the night due to my conditions and literally provided every thing you would absolutely need. Dr. Ernesto Lugo was the best. He never left a single thing out and was very attentive. Every employee I came in contact with took care of my with the biggest smile. The nurses were very sympathetic and checked up on me numerous time without me having to call. Hospitality ER will be my #1 choice from here on out.
I absolutely love Hospitality ER! They literally saved my life. I went to another ER before them with a swollen foot and pain in my chest and was sent home. I went to them the very next day and they found blood clots in my leg and some had traveled to my lungs, pulmonary embolism. They acted right away and took good care of me until I got admitted into the hospital. Thank you so much Hospitality!
The only reason I'm giving a 5 star review is there's not a 6 star. Took my wife last night best medical related experience ever the facilities were extremely clean and well maintained and the staff was second to none. They were quick efficient and extremely friendly. They even got parents food while they were waiting with our baby.
I spent Easter Sunday with a hurt shoulder in their ER. I could not have asked for a better staff, nurses, and doctors to take care of me. They were so kind to my husband and I - and made sure I was taken care of before sending us home and even followed up with me the next week. And the best part - they gave us 3 Easter baskets to take home to our kids! We will always come to them in an emergency! #nomorehospitals
I had to go in tonight, and was a little nervous because I’ve been to ERs before who didn’t have the friendliest staff, but this place blew me away.
A wonderful lady brought out a wheel chair, I was checked in and had X-rays done with in 10 minutes. Shawna and Hayley were so sweet and the x ray tech and doctor were also nice and very comforting, I know where I’ll be going in the future for any emergency.